10/10 Nick gave an accurate estimate over the phone and sent a reminder email the morning of the scheduled service. He even came a little earlier than expected. He did a great job — and did it quickly! I didn’t realize it until we did a walkthrough of the backyard, but reaching the top floor windows was a major challenge because we have a pergola built underneath but he said he’d figure something out and he did! I didn’t have to pay extra and those windows were done just as well as all the others. I would use Nick again.